Privacy Policy
Last updated: 7 October 2026
Who we are
CK AUTOHIRE LIMITED (company number 16853929) is responsible for the personal information used to run CK AutoHire. Our registered office is Unit 8 Mole Business Park, Leatherhead, Surrey, KT22 7BA. Contact us at bookings@ckautohire.co.uk about your information or this notice.
Information we use
When you enquire, we receive the details you give us, such as your name, email address, preferred hire dates, car preference and message. Purchases may also involve contact, order and gift card details, including the recipient details and message you provide. Payment information is handled through the payment services available at checkout. When arranging hire, we may need driving licence, identity, address, eligibility and insurance information. Wix technology also processes technical information needed to operate this website.
Why we use it and our legal bases
We use enquiry, booking and purchase details to respond to you, arrange hire, issue and manage gift cards, and fulfil our contract or take steps you request before a contract. We process information where necessary to meet legal obligations, including accounting and record keeping. Our legitimate interests include administering and protecting our business, preventing fraud and handling claims; we consider your rights when doing so. Where consent is required for optional marketing or cookies, you can withdraw it at any time.
Who may receive information
Information may be processed by Wix, our payment and business service providers, and where necessary by insurers, licence-checking services, professional advisers or public authorities. We share only what is needed for the relevant purpose. Services may process information outside the UK; where required, appropriate safeguards must apply, such as adequacy arrangements or approved contractual safeguards. Contact us for details relevant to your information.
How long we keep it
We retain information only as long as necessary for the purpose it was collected for, taking account of enquiry follow-up, bookings, gift card validity, accounting duties, insurance requirements, complaints and possible legal claims. We then delete it or anonymise it where appropriate. You can ask us about the retention period that applies to your records.
Cookies and marketing
Essential cookies support website functions such as security and checkout. Where optional analytics or advertising cookies are enabled, they require your choices through the site’s cookie controls. You can also manage cookies in your browser, although blocking essential cookies may affect the site. We will use the permission or other lawful basis required for any marketing and provide a way to stop receiving it.
Your rights
Depending on the circumstances, you can ask to access, correct or erase your information, restrict its use, object to processing or receive a portable copy. You can withdraw consent where we rely on it. These rights are subject to legal exceptions. Email bookings@ckautohire.co.uk; we may need to verify your identity before responding. You can complain to the Information Commissioner’s Office at ico.org.uk or call 0303 123 1113.
We may update this notice when our services or practices change.